Contact us
The fastest way to get answers is a phone call. Call or text 517-550-7311 and a real person in East Lansing will help you.
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517-550-7311Text
517-550-7311Office
1760 Abbey Rd Ste 200, East Lansing, MI 48864
Hours
Monday – Friday, 9:00am – 5:00pm
What to have ready
You don't need paperwork to call, but these details help us answer faster:
- The name and age of the person who needs care
- Whether they currently have Medicaid
- What kind of help they need each day
- Which family member would like to be the paid caregiver
- The city or township where they live
Serving Ingham County, Eaton County, Clinton County. Hablamos español — llame al 517-550-7311.
Free 2-minute eligibility check
Answer a few quick questions and we'll email you right back. No cost, no obligation.
Prefer to talk? Call 517-550-7311 — Monday – Friday, 9:00am – 5:00pm.
Questions families ask us
Straight answers, no sales pitch. If yours isn't here, just call and ask.
Can I really get paid to take care of my mom or dad?
Yes. Michigan's Home Help Program is consumer-directed, which means the person receiving care chooses their own caregiver. That caregiver is very often a daughter, son, grandchild, niece, nephew, or trusted friend. Payment comes from MDHHS, not from your family.
How much does your help cost?
Nothing. We complete the entire Home Help Program application, coordinate the in-home assessment, and follow up with the state at no charge to your family. We are paid through the program itself.
Does my loved one need Medicaid?
In most cases yes — Home Help is a Medicaid-funded benefit. If they are not enrolled yet, call us anyway. We regularly help families get Medicaid eligibility sorted out as part of the same process.
How long does approval take?
Most families are approved within a few weeks of the in-home assessment. Timing depends on MDHHS caseload and how quickly the assessment can be scheduled. We follow up with the state so nothing sits waiting.
Can a spouse be the paid caregiver?
Michigan restricts payment to spouses in most situations, but other relatives and friends can be paid. Call us and we will tell you honestly, in a few minutes, who in your family can qualify.
Do I need a certification or license to be the caregiver?
No formal license is required to be a Home Help caregiver. You need to pass a background check and complete enrollment paperwork — we walk you through all of it.
What areas do you serve?
Ingham, Eaton, and Clinton counties, including Lansing, East Lansing, Okemos, Holt, Delta Township, Grand Ledge, DeWitt, St. Johns, and Charlotte.
Do you speak my language?
Our team speaks English and Spanish, and we arrange free interpreters for Arabic, Nepali, Burmese, Swahili, Vietnamese, Ukrainian, Russian, and more. Call or text and tell us the language you need.
Are you a state agency?
No. Great Lakes Home Care is a private, licensed Michigan Home Help Agency approved by MDHHS. We are not the State of Michigan or MDHHS.