How it works
Three steps. We do the hard part. Most families are surprised by how simple it is once somebody who knows the system is handling it.
- 1
Call us at 517-550-7311
One short, friendly phone call. We ask about your loved one's needs and who in the family wants to be the caregiver. No cost, no obligation, no pressure.
- 2
We handle all the paperwork — free
We complete the entire MDHHS Home Help Program application and enrollment for you, coordinate the in-home assessment, and follow up with the state until it's approved. You pay nothing.
- 3
Your caregiver starts getting paid
Once approved, your family caregiver begins receiving payment from the State of Michigan — typically within weeks. We manage payroll from there so you can focus on caring.
Common questions
- Does it really cost my family nothing?
- Correct. We do not charge families for enrollment, paperwork, or payroll administration. Our agency is compensated through the program itself.
- How long does approval take?
- Most families are approved and see the first caregiver payment within a few weeks of the in-home assessment, though timelines depend on MDHHS.
- Who can be the paid caregiver?
- Most relatives and trusted friends qualify — daughters, sons, granddaughters, nieces, nephews, cousins, and neighbors. A spouse or legal guardian generally cannot be paid.
- Does my loved one need Medicaid?
- The Home Help Program is a Medicaid benefit, so the person receiving care generally needs Medicaid eligibility. If they aren't enrolled yet, call us — we'll point you in the right direction.
- What happens at the in-home assessment?
- An MDHHS adult services worker visits and reviews what help your loved one needs each day. We prepare you for it so nothing important gets missed.
Still have a question? Call or text 517-550-7311.
Start with step one
Call or text 517-550-7311 today. It takes about ten minutes.
Monday – Friday, 9:00am – 5:00pm